AEROCONE TRAVELS CANADA
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These answers are general guidance. Your written quote and booking terms take precedence for your specific trip.
How do I book a tour?
Choose a package and submit the enquiry form. Our team will confirm your preferred dates, group size, availability and requirements before issuing a written quote.
Are the displayed prices final?
No. Any displayed price is an indicative planning guide unless a written quote explicitly confirms otherwise. Seasonal rates, group size, taxes, exchange rates and supplier availability can change the total.
Do I need to pay to submit an enquiry?
No payment is taken by the enquiry form. Do not treat an enquiry or an automatically generated reference as a confirmed booking.
What is usually included?
Depending on the package and final quote, inclusions may cover accommodation, listed transfers, guided activities, tickets or meals. Only items explicitly listed as included in your written quote are included.
What is usually excluded?
International flights, visas, travel insurance, personal spending, tips, optional activities and meals not specified are generally excluded unless your quote says otherwise.
Can you customise an itinerary?
Yes. Tell us your dates, interests, pace, accessibility needs and budget in the enquiry form. Changes depend on feasibility and supplier confirmation.
Will Aerocone arrange my visa or guarantee approval?
We can provide general trip-planning information and separately scoped administrative document support where available. Visa decisions are made by the relevant authorities; approval is never guaranteed.
When is my booking confirmed?
A booking is confirmed only when Aerocone provides written confirmation and any required deposit or payment has been received through an agreed, verified method.
What if weather or local conditions change?
Activities may be rescheduled, substituted or cancelled for safety or operational reasons. The applicable supplier terms and your written booking terms govern changes, refunds and alternatives.
Should I buy travel insurance?
We strongly recommend suitable travel insurance that covers medical needs, trip interruption, cancellations and activities relevant to your trip. Review the policy wording carefully.
Can children or travellers with accessibility needs join?
Often, but age restrictions, walking distances, terrain, transport and accommodation vary. Please tell us your needs before booking so we can check suitability.
Which currency will I pay in?
Your written quote will specify the currency and accepted payment method. Currency display does not mean every payment gateway or currency is enabled for online checkout.